Fractional Operations Leadership for Ambitious Founders

Turn Operational Friction into Quiet Momentum. At a Pace Your Team Can Actually Handle.

You don't need a 50-page consultant deck or an overwhelming corporate overhaul. I work directly with scaling founders and executive teams to unburden leadership, build zero-cost automated reporting engines, and eliminate administrative drag — giving you executive operational leverage at a fraction of the cost of a full-time VP of Operations.

Low-pressure, zero obligation. We'll review what's on your plate today and map out immediate, practical wins.

PMP®Certified Project Manager
Project Management Institute
CSM®Certified ScrumMaster
Scrum Alliance
Google Cloud + AICertified Professional AI Engineer & Cloud Data Architect
15+ YearsHands-on experience
Ex-PokerStars, Microdea, Niyasoft
01 / The Diagnosis

The Founder Ceiling: Scaling Your Team Shouldn't Mean Managing Constant Friction.

When teams scale past 10 people, informal syncs and scrappy spreadsheets break down. Here are the four operational bottlenecks holding scaling founders back.

01 / CALENDAR CONGESTION

Everything Needs Your Attention.

The symptom: Your day is swallowed by ad-hoc Slack pings, status check-ins, and operational fires.

The cost: You become the default air-traffic controller for every project instead of driving commercial growth and strategy.

02 / REPORTING LAG

Decisions Outrun Your Data.

The symptom: Critical business metrics remain trapped across disconnected spreadsheets and tools.

The cost: 5+ hours wasted every week copy-pasting data to build static reports with no real-time visibility.

03 / EXECUTION BOOMERANG

Delegation Doesn't Stick.

The symptom: Delegated initiatives stall or bounce right back to your desk for approval and direction.

The cost: Growth grinds to a halt without you because SOPs and clear role scorecards are missing.

04 / TOOL DISCONNECT

More Software. Less Clarity.

The symptom: You're paying for Slack, Asana, ClickUp, Notion, and QBO without a unified workflow hierarchy.

The cost: Context gets lost in DMs, and basic tasks take days to clear.

02 / The Operating Ethos

An Executive Operational Partner Who Takes Full Ownership.

“I don't know how I managed to operate my organization without Felix at my side. His mantra is always 'leave it with me' — taking full ownership of operational issues so leadership can focus on high-level strategy.”
— Benny Kritzer, CTO & Co-Founder

Less Advising.
More Doing.

Most advisors leave you with a list of recommendations and a giant bill. I step in as a hands-on operational partner to handle the heavy lifting — coordinating vendor due diligence, structuring HR workflows, automating data pipelines, and organizing project boards — so you and your lead engineers stay focused on growth and product delivery.

03 / What Gets Built

Four Pillars of Operational Systems & Governance.

Practical infrastructure that creates visibility, accountability, and breathing room — without adding unnecessary overhead.

Pillar 01

Fiscal Rigor & Vendor Oversight

Protect operating margins, eliminate SaaS bloat, and establish real-time cash runway visibility.

Proof of work: QBO bank reconciliations, pre-contracting vendor sweeps (15+ vendors onboarded with zero compliance rejections), and automated burn-rate scorecards.

Pillar 02

Workforce Architecture & HR Systems

Professionalize HR workflows, enforce compliance, and eliminate single-person operational dependencies.

Proof of work: ADP/Manulife HRIS pipeline, rapid 3-day onboarding playbooks (down from 4 weeks), and a strict 2-Hour IT Offboarding Protocol (100% credential revocation).

Pillar 03

Technology & Data Automation

Construct zero-licensing-cost ETL data pipelines that turn raw spreadsheets into real-time executive dashboards.

Proof of work: Google BigQuery data warehouse, Looker Studio executive scorecards, and Google Gemini AI prompts that cut weekly KPI compilation from 6 hours to under 15 minutes.

Pillar 04

Operational Governance & Communication

Eliminate ad-hoc Slack noise and establish structured, predictable operating rhythms.

Proof of work: Centralized ClickUp/Asana project workspaces, 45-minute Level 10 weekly operating rhythms, and audit-ready SOP repositories.

04 / Leadership Perspectives

Trusted to Make the Complex Feel Manageable.

“Felix held himself responsible so as a Tech Team Lead I don't have to deal with quite a lot of operational tasks, which saved me tremendous time and effort. Any request, operations-related or not, he was always able to respond with satisfying results.”

Vicki Wang
Engineering Manager / Platform Lead, PokerStars

“Felix possesses a rare combination of deep analytical capability, operational rigor, and strategic commercial sense. He consistently delivers beyond expectations on high-visibility organizational initiatives.”

Mehmet Guven
VP of Operations
05 / Engagement Models

Transparent Retainer Structures Built for Scale.

No hidden fees, no long-term lock-in. A 3-month initial commitment with predictable monthly billing.

Tier 1 / Systems Integrator
$4,500–$6,000 CAD / mo
12–15 hours / month

  • System & process build
  • Automated data pipelines
  • Core SOP documentation
  • Tool stack & vendor audit
Discuss This Retainer ↗
Tier 2 / Core Fractional COO
$12,000–$15,000 CAD / mo
30–40 hours / month

  • Embedded executive seat
  • Direct department supervision
  • Full corporate governance
  • Board alignment
Discuss This Retainer ↗

Taxes extra where applicable. Generally, 13% HST applies to taxable Ontario domestic services; qualifying exported professional services may be zero-rated under Canadian GST/HST rules. Tax treatment depends on the specific engagement.

Let's Clear Your Calendar

Ready to Get 10+ Hours Back on Your Calendar?

Book a zero-obligation, 30-minute operational diagnostic with Felix Pau. We'll map your top three friction points and outline immediate, 30-day wins.